CIMS Testimonials
Here are just a few of the comments from our customers.
As for the CIMS software, we are extremely pleased. The installation team did an
excellent job of explaining the software, training us and most of all being receptive
to our input. As we explored the many uses that the CIMS can provide to the Gaming
Commission, Surveillance and Security, we found that they became as excited as we
were. I think our input and with their operational and technical expertise, the
final product will be much more that a Surveillance Management Information System,
it will be a Gaming Management Information System!
Albert Apodaca,
Executive Director
Mescalero Apache Tribal Gaming Commission
We use the heck out of CIMS, and would be lost without it. We have everything at
our fingertips. It is also very gratifying to get a positive response to our suggestions
for improvements.
Les W.
Surveillance Supervisor
Palace Casino, Edmonton, Alta.
I have been using CIMS and I cannot say enough about David and his staff. From the
initial walk through on David has provided excellent support on the CIMS program.
Any questions or problems were quickly addressed and suggestions for improvements
were not only listened to but quickly implemented. CIMS is a quality program with
quality people backing it.
Chris Fader
Surveillance Shift Manager
Casino Nova Scotia
CIMS has been a valuable tool for our Security and Surveillance departments. We
have been able to eliminate multiple separate databases and paper intensive processes
by putting everything into CIMS and making it available to most of our casino employees.
Our front line employees have been amazed at how easy it is to use and find information
within the system. The support of the system has been fantastic also, the staff
at Stepping Stone is always very responsive to any questions or concerns that we
may have."
Current Casino Customer