How To -
Remove a Unit from an Active Call
Drag and Drop
1. Select the applicable Unit Code in an active call
2. Drag the Unit from the active call to either the Available Units list or another active call - where this was the last unit assigned on the call, a choice window will appear asking if the call should be closed.
Clear in Active Call
1. Select the applicable Unit Code in an active call
2. Right click on the Unit Code
3. Select Clear from the context menu – the unit id will now display in the Available Units list, - where this was the last unit assigned on the call, a choice window will appear asking if the call should be closed
Locate Call by Active Unit and Clear
1. Enter the applicable Unit Code in the Locate Call by Active Unit field (or select from the list)
2. Select Clear - the Unit Code will now display in the Available Units list - where this was the last unit assigned on the call, a choice window will appear asking if the call should be closed