How To -
Add Information to a Dispatched Call
By Unit Code
1. Select the Unit Code from the Locate Call by Active Units list - the banner of the call the unit is assigned to will change to blue
2. Enter text information into the Additional Information field
3. Select Add Information –the information, preceded by a time segment and the Unit Code, will appear in the call currently assigned to the selected unit
By Dispatcher
1. Select the applicable call in the Active Calls list - the banner of the selected call will change to blue
2. Enter the text information in the Additional Information field
3. Select Add Information – the information, preceded by a time segment and the Dispatcher id, will appear in the selected active call