How To -
Call Entry to Active Calls List
Where the Complaint taker is also the Dispatcher and events that are created for dispatch appear in the Dispatch screen in the Active Calls area
1. See (Add Routine Event)
2. Complete the Location field (optional)
3. Select the Dispatch bar
4. Enter Area and/or Priority if used
5. Select a Unit Code from the Units drop down list
6. Select Create for Dispatch – the call will appear in the Dispatch screen in the Active Calls area