Stepping Stone Technologies develops and markets cost-effective,
leading-edge software for the gaming, security and surveillance industries. The
company provides the Casino Information Management System (CIMS), tailored for the
casino industry.
CIMS is an advanced software application designed for tracking, capturing and storing
information related to events, incidents and routine tasks involving casino patrons
or property. CIMS consists of several modules that can work together or independently
to increase the efficiency and effectiveness of the casino security and surveillance
team.
Daily Events
The Daily Events module provides
a chronological record of the day-to-day surveillance activities increasing the
communication between security team members and eliminating the time consuming task
of paper-based record keeping.
Subjects and Incidents
The Subject/Incident module provides
a comprehensive history of consumer activities and provides surveillance and security
operators the ability to record a wide variety of information, including image capture,
about casino patrons and link specific incidents and additional surveillance/observation
information to specific patrons.
Shared Information
The Shared Information module
provides a the ability for related casinos to share information about people of
interest.
Facial Recognition System
The CIMS Facial Recognition System delivers
an identification solution based on individuals under banned or excluded status.
This biometric solution replaces manual processes such as comparison of surveillance
subjects to physical photographs, while automating database searches against the
CIMS Subject/Incident database.
Responsible Gaming
Stepping Stone Technologies also provides an approach to responsible gaming that
addresses the limitations of current practices. Stepping Stone delivers a proactive
solution to problem gaming and directs due diligence towards social responsibility,
and gaming integrity. The WATCH program takes
aim directly at responsible gaming by providing a face capture/retrieval tool that
assists operators in recognizing when prohibited players are in the casino. A complete
history of the players gambling activity is also immediately accessible as well
as the steps taken to address the individual problems. Accuracy of recognition in
conjunction with a comprehensive database, enables casino operators to improve their
approach to problem gambling. Stepping Stone Technologies offers a manageable, flexible
and user-friendly approach to a responsible gaming solution.
Employees and Incidents
The Employee/Incident module provides
management with a tool to record personnel information, to record staff history
of activities and associations and as well to identify areas of improvement for
individual staff members and/or training programs.
Dispatch Activity
The Dispatch Activity module records the
activities of the Security team for each shift and provides the operator the ability
to assign activities, track time, location, duration and additional information
as required.